East Bay Paratransit







Pleasanton and Sunol

San Leandro

Union City

Wheels Paratransit

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Wheelchair Breakdown Transportation

Reports and Fact Sheets

Mobility Devices

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Contact Information

Choose Your Alameda County Paratransit Program

Alameda County Wheelchair and Scooter Breakdown Transportation Service
Toll Free: 1-877-50-WHEEL

The Alameda County Transportation Commission (Alameda CTC) sponsors a service called the Wheelchair and Scooter Breakdown Transportation Service (WSBTS) for wheelchair and scooter users in Alameda County that are stranded due to a mechanical breakdown of their mobility device or a medical emergency that has separated them from their chair. The program provides assistance for two basic situations:

1. Transport of a wheelchair or scooter and its owner to a wheelchair/scooter repair shop or other location (as identified by the wheelchair/scooter users) due to mechanical breakdown of the wheelchair or scooter which occurred inside or outside the home.

2. Transport of a wheelchair or scooter to a hospital where the user was transported for an emergency and taken to the hospital without their wheelchair or scooter. For transporting a person to home after a hospital visit, please use the Hospital Discharge Transportation Service.

This service is available 7 days a week, 24 hours a day, and is free to the wheelchair or scooter user.

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Download a PDF of the information brochure.