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About Us
NORMAN J. HANNAY, President
Norman has been a practicing Geriatric Care Manager in San Diego County since 1993 and is a long-time member and fellow of†the National Association of Professional Geriatric Care Managers. He holds a bachelors degree in Psychology from Trinity College, and a Masters in Hospitality
Administration from Cornell University. Norman earned a post-graduate certificate in Geriatric Counseling from the University of California at San Diego, and is a certified care manager through the National Academy of Certified Care Managers (NACCM).

AMY R. ABRAMS, Vice President, Client Services
Amy has been working in the field of elder care in San Diego since 1999. She earned a joint Master of Social Work and Master of Public Health†from San Diego State University and is a certified care manager (NACCM). She is an active member of the National Association of Professional
Geriatric Care Managers and serves on the associationís Standards Committee. She facilitates a weekly support group for individuals with early-stage Alzheimer's disease, and sits on the Board of Directors of the George G. Glenner Alzheimerís Family Centers.

SUSAN S. VALOFF, Vice President, Clinical Services
Susan has been working in healthcare and geriatrics for the past 18 years, as a rehabilitation hospital social worker, educator, healthcare administrator, and geriatric care manager. She earned bachelor degrees in American Civilization and Hispanic Literature and Culture from Brown University, and a Master of Social Work from the University of Chicago. Susan is a Licensed Clinical Social Worker (LCSW) in the State of California, and is credentialed as a Geriatric Care Manager through the Certified Advanced Social Work Case Manager (C-ASWCM) certification of the National Association of Social Workers. Susan is a member of the National Association of Professional Geriatric Care Managers, and is the Program Coordinator for the San Diego Geriatric Care Manager Local Unit group.

BONNIE S. GRIM, Care Manager
Bonnie joined Elder Care Guides with wide-ranging experience in San Diegoís elder care community, with not-for-profit and private agencies providing social services, residential care, and in-home assistance. While caring for her own aging parents, Bonnie learned firsthand the complex issues of aging and caregiving, which both inspired and informed her career in elder care. Bonnie earned a Masters of Nutritional Science at the University of Wisconsin at Stevens Point , is a certified care manager (NACCM), and is a member of the National Association of Professional Geriatric Care Managers.